At Atmos, we take pride in crafting our fragrances with the utmost care. Each one is made from high-quality, nature-based ingredients sourced from around the world, including plant esters, essences, and essential oils. We believe in...
Once you experience Atmos Fragrance in your home, you won’t want to run out! Our subscription program guarantees that your favorite Atmos fragrances are always on hand. Subscribers enjoy a 20% discount and free shipping on every order. Plus,...
Atmos is proud to be a cruelty-free company. Our nature-based products are never tested on animals, ensuring ethical practices in our production process.
Absolutely! Every Atmos product is crafted to be clean and safe for all members of your family, including your little ones and furry friends. Our commitment to cleanliness means you can enjoy our fragrances without worrying about toxins, harsh...
1-2 Business days
Shopify Payments, PayPal Credit
Our diffuser is designed to disperse sent throughout an average Living room, bedroom, entry way, etc. (Depending on the fragrance this range is between medium to large-sized rooms up to 1000 square feet radius within fifteen minutes of diffusion...
A full Atmos Diffuser containing three 15ml fragrance vials will last approximately one month to six weeks, depending on how much or little you diffuse and at what intensity. Your app will warn you when fragrance in a specific slot is getting low....
Every Atmos branded fragrance is carefully crafted from the finest ingredients in perfumery. Our nature-based products incorporate the highest quality ingredients from around the world, like plant esters, essences, and essential oils, and are...
Please check the following: 1) Read the product manual or the instructions on the network connection page and strictly follow the steps. 2) If your device still fails to enter the network connection state, check whether your device is powered on...
Please ensure that you have granted the necessary permissions for the app, such as location, Bluetooth, and local network permissions, and that your phone is connected to a Wi-Fi network. If you are unable to find the device through Auto Scan,...
A Bluetooth device can connect to only one mobile phone at a time. To troubleshoot connection failures, follow these steps: Ensure that your mobile phone's network is working smoothly, and then reconnect the device to your new mobile phone. Ensure...
One reason may be that the network is are using a 5 GHz/2.4 GHz dual-band router. If the Android mobile phone is connected to a 2.4 GHz Wifi network and has no problem connecting to the device, it may be that the iPhone is connecting to the 5 GHz...
To troubleshoot, check the following: Please confirm whether you are using the latest version of IFTTT/Alexa/Google Home App and skills. Since not all Atmos features are supported with third-party voice controlled speakers, check to see if the...
From within the Atmos app, click the device to enter the main device dashboard. The, click on the Settings button (pen icon) in the upper right corner to enter Settings page. Click the ""Check Device Network"" option and let the diagnostic tool...
If this occurs, go through the following checks: Make sure you are connected to a 2.4GHz network. If you are unsure about your network frequency, you can also refer to the FAQ section on ""How to split Wi-Fi SSID into 2.4G and 5G bands"" to...
Yes. Since Atmos devices and apps connect using the Wi-Fi network, devices that were previously connected using an old network username and password, will need to be re-connected with the new credentials. Simply ""remove"" each device from the...
If the device's indicator light changes from flashing to solid during the network configuration process but ultimately fails to connect successfully, please troubleshoot using the following steps: Before starting the network configuration,...
If the Wi-Fi SSID is hidden, the device is not be able to search and connect it. You need to unhide the Wi-Fi SSID and then try to add the device again.
Atmos devices currently only support 2.4GHz Wi-Fi networks. Because most routers have a network frequency band of 2.4GHz, you usually only need separate (name seperately) the 2.4GHz and 5GHz networks through your router ir ISP management tools....
To unlink a third-party voice speaker, simply click ""Me — Settings button in the upper right corner — Account and Security"". On the Account and Security page, you can find the Third-party voice service Authorization Management link. If you need...
Please refresh the device list or discover devices in the third-party smart speaker app.
Only certain categories have status display and button interfaces on Alexa. This depends on the range supported by Alexa, which is continuously updated.
After a skill is bound, simply exit the skill binding page and refresh the App.
Method 1: Link through Atmos App: 1. Download the Alexa App and register/login to your Amazon account. 2. Open the Atmos App, go to Home - Me - Third-party Voice Services - Alexa. 3. Click ""Sign in With Amazon"" and the Alexa App will be...
When firmware is being updated, other features are not usually available. If it still does not work after the device is fully updated, please check the following: Remove the device and add it again with a stable and strongly network. Unlink with...
Method 1: Link through Atmos app 1. Download the Google Home App, register and log in to your Google account. 2. Open the Atmos App, go to Home - Me- Third-party Voice Services- Google Assistant. 3. Click ""Link with Google Assistant"", which will...
If this message Appears, it means the device status currently saved on the Alexa server is offline. It is recommended that you enter the ATmos device's app to view its online/offline status. If you find the device is actually offline, you can try...
Use the following steps: Open the App, click the device icon to enter the device control panel. Click the button in the upper right corner to enter the device settings page (pen icon). You can view the third-party controls supported by the device...
The Atmos device is designed to work with the Alexa voice speakers for most of the main diffusion and light functions. Currnently, you can use the following commands to manage your Atmos Diffuser with an Alexa voice speaker: Alexa, turn on (device...
Check the following: Please confirm whether the device supports voice control and whether it has been successfully bound to the voice speaker. For details, refer to Alexa Echo/Google Home instructions. Please confirm whether the device is online...
1. Open your Atmos app. 2. Next, click the bottom right ""Me"" button to go to the information page and check which smart speakers are supported under the ""Third-Party Servises"" section. 3. Currently Atmos is integrated with Amazon Alexa and...
Devices that have been synced to the Alexa App can be part of routines in the Alexa App. However, there will be a slight time lag when the routine is initiated in the Alexa App. Therefore we recommend that you create Tap-to-Run in our App, which...
Please check the following: Please confirm whether it is caused by the network or the agent. It is recommended that you see if there are prompts like “can't update setting, check your connection” on the Google Action screen. If you cannot connect...
Yes. Currently, Amazon Alexa, Google Assistant support Tap-to-Run controls through the Atmos App. To control Tap-To-Run using a third-party smart speaker, simply mention the name of the Tap-To-Run you've created. If the speaker cannot recognize or...
Open the Atmos App, click the device icon to enter the device control dashboard Click the button in the upper right corner to enter the device settings page.. You can view the third-party controls supported by the device under ""Third-Party...
This may be because after the device automatically comes back online, it connects to the Atmos cloud server. However, third-party smart speakers have their own independent cloud servers, and our devices cannot be automatically connected. If this...
No. An Atmos device that was turned on with a voice command, needs to be turned off in a similar way (voice), or through the App, or by using the buttons on the side of the device.
Hello, yes, for instance, if you want to control Google Home in other languages, you can do so in two ways: Select another language when setting up the speaker In the smart speaker's app, go to Settings—Preferences—Assistant languages to choose...
Here are the languages that Google currently supports : https://developers.google.com/assistant/smarthome/traits#supported-languages
Echo Show can connect to a wireless network and then linked to your Atmos device like any other Alexa-enabled device. Ensure that your mobile phone and Echo Show are connected to the same WLAN. Log in to your Amazon account on Echo Show and the...
Simply set different names for each device, then use voice commands to control them. For example, name the diffuser in your bedroom as ""Atmos Bedroom Diffuser"". Then, tell your Alexa Echo speaker, ""Alexa, turn off the Atmos Bedroom Diffuers""...
Dear user. Please check in the following ways: Currently, after modifying the device name in our App, it cannot be synchronized to the third-party smart speaker (because the third-party smart speaker is a closed platform), and the new name of the...
The smart speaker may fail to accurately identify or understand your command. You can change the device or scene name to a simple one such as bedroom diffuser or living room diffuser and use the new name to control the device or scene. If the...
There are two main ways to diffuse with the Atmos device: 1. Using the Manual Buttons. On the side of the device are two buttons. These allow you to manage the main features of the device without using your phone or being connected to the...
Open the App, click the device icon to enter the device dashboard control panel. Click the (Pen) button in the upper right corner to enter the device settings page. You can view the third-party controls supported by the device under ""Third-Party...
When you are getting ready to diffuse, you'll want to add fragrance in 2 ways: 1. In the diffuser device: Simply take off the front cover of the device and the fragrance caps. Slide a cartridge with the wick facing up into the holes at the top of...
Atmos Rotate is a next-level, patent-pending feature exclusive to the Atmos diffusers. To use: 1. Click on the ""Rotate"" button on the device dashboard. 2. Choose the amount of time you want each fragrance to diffuse before rotating to the next....
When you are getting ready to diffuse, you'll want to add fragrance in 2 ways: 1. In the diffuser device: Simply take off the front cover of the device and the fragrance caps. Slide a cartridge with the wick facing up into each slot, then click...
There are two main ways to diffuse with the Atmos device: 1. Using the Manual Buttons. On the side of the device are two buttons. These allow you to manage the main features of the device without using your phone or being connected to the...
To set up your Atmos Diffuser, simply follow the steps below: 1. Once you've downloaded the Atmos App and registered your username and password, fill the device with the fragrance of your choice. 2. Plug your diffuser into any typical US household...
When you are getting ready to diffuse, you'll want to add fragrance in 2 ways: 1. In the diffuser device: Simply take off the front cover of the device and the fragrance caps. Slide a cartridge with the wick facing up into each slot, then click...
The Atmos Diffuser includes pressure sensors to see if there are cartridges in the device. These are seated agasint the sensors using both the clips at the neck of the bottle and the diffuser cover. If you have an Atmos fragrance cartridge in a...
Dear user. You can open the App, go to your device, click""Add Schedule"" and select multiple work days or weekends you need to set in the ""Repeat"" list. But if you want to set a different time for every working day, you need to set multiple...
Dear user. If you do so: Firstly, create an automation to turn off the light bulb at worktime: Click to add a schedule, set the time as you go to work and leave home, select the weekday for the effective time, Click next to save the settings, then...
Tap-to-Run There are three types of Tap-to-Run in the App. You can quickly start smart devices in your home by setting up Tap-to-Run, eliminating the setting step one by one. Operating device: Add the smart device you want to execute the Tap-to-...
Dear user. If you do so: After adding the device to the App, select the device and enter the device control pannel. If the device supports the timing function, there will be a timing option on the device pannel. Click to set the timing (Cross-day...
If you change the time zone on your profile in our App, due to the nature of time zone management on phone, the save schedule/timer may not start at the correct time. If so, we suggest you modify or delete the current schedule/timer within the new...
Keep in mind that if you change the time zone on your profile in our App, the saved schedule/timers may not start on time. Instead, we suggest you to delete the current schedule/timer, then create new ones within the new time zone. If your device...
Please troubleshoot according to the following methods: 1. Please confirm that your device is powered on and turned on normally; 2. Please confirm that the device shows ""online"" status in the App. 3. Please confirm that the device has not been...
The following Google Assistant commands work with Atmos devices. For each command the device name is the name you gave it when you added it to your app (or the app assigned it). For example, if you added a diffuser to the app and called it,...
Click the plus sign in the top right corner of the App's homepage, then select ""Add Device"" to enable this feature. Ensure the Atmos device is powered on, and set it to pairing mode by pressing the top (light) button for three seconds, then...
Check that the Bluetooth feature in your mobile phone is enabled. Confirm that the device has been reset and is in network pairing mode (hold the top/light button for 3 seconds, then release. The device light should be flashing while in pairing...
To block app notifications, use either of the following methods from the Atmos App Home Screen: Choose Me (lower right button) —Settings—App Notification. Choose Me (lower right button) —Message Center, and tap the gear icon in the upper right...
The Atmos Diffuser is designed specifically so the cover appears like a seamless part of the device. However, in order to use the device, you need to remove the cover and add the fragrance cartridges. To do so, reach under the cover and place your...
Atmos is a cruelty-free company, and our nature-based products are never tested on animals.
Choosing Atmos Fragrance means you’re bringing a unique, customizable scent experience into your life! Our innovative Atmos device lets you create a personalized “fragrance playlist” that keeps things fresh and exciting, helping to avoid “nose...