The Indicator light changed from flashing to regular, but it still fails to connect?Updated 2 months ago

If the device's indicator light changes from flashing to solid during the network configuration process but ultimately fails to connect successfully, please troubleshoot using the following steps: Before starting the network configuration, carefully read the product manual and verify if the app you are using is recommended by the manufacturer. Ensure that the device is using the 2.4GHz network frequency band and that the Wi-Fi password is correct. If these settings are correct and to eliminate the router as a factor, try using another smartphone to set up a mobile hotspot (iPhone should enable maximum compatibility) for a new network configuration attempt. If the configuration is successful, check the router settings. For Bluetooth connection (scanning and pairing) ensure that the distance between the phone and the Bluetooth device is moderate (generally less than 9 feet) and ideally closer. During the network configuration process, ensure that the required permissions (such as location and Bluetooth permissions) are enabled. If the device was connected to another user's phone previously, make sure to reset the device using the manual buttons, or remove it from the other phone and wipe the data.