What Should I do When a Scheduled Task is not Performed Correctly?Updated 2 months ago
Please troubleshoot according to the following methods: 1. Please confirm that your device is powered on and turned on normally; 2. Please confirm that the device shows ""online"" status in the App. 3. Please confirm that the device has not been reset or powered off, as turning off or resetting the device will interrupt the device's scheduled process; 4. Please confirm whether the effective time period of your scheduled task is set correctly. Click on the ""Schedule"" task and check if ""Repeat"" covers the time period when the task should take effect (Monday to Sunday optional); 5. Please confirm whether the device's time zone is consistent with your local time zone; 6. If all the above problems have been ruled out, please remove the device and wipe the data, then re-add the device, and set the scheduled task to reproduce the scene and test again. Still haveing trouble, send us your issue in the App feedback center or contact us at [email protected].