Alexa failed to control the Atmos device. How do I link my device to Alexa again?Updated 2 months ago
Open the App, click the device icon to enter the device dashboard control panel. Click the (Pen) button in the upper right corner to enter the device settings page. You can view the third-party controls supported by the device under ""Third-Party Control"". Click the Alexa icon. After jumping to the connection page, bind according to the instructions of the App. NOTE: One Alexa account can only be bound to one App account, an error will be reported if a second account attempts a link. If you cannot find the Skill in Alexa, it may be that this Skill is not supported in your region, please contact the sales representative for confirmation. If your device has recently been offline, upgraded firmware, or completely powered off, you need to repeat step 6 to add the device again, otherwise it may not be able to work with third-party smart speakers (This is because the firmware upgrade and power failure will cause the device to be offline. After the device is back online, the third-party smart speaker sometimes cannot obtain the real-time status of the device, so the third-party smart speaker will think that your device is still offline, and this problem can only be solved by adding it again). Since each third-party smart speaker is a closed platform, and therefore it is not possible to discover the device and directly connect it through the Alexa App nor the ""Discover Device"" function. It have to achieve connection by binding skills. Thank you for your understanding and support. Can devices synced to the Alexa App create routines in the Alexa App? Why doesn't the Alexa App's control panel display my device status? Why the device doesn't execute the commands of Alexa Echo/Google Home? The Alexa App's screen displays ""Device is unresponsive""? Why is the device displayed in the Alexa/Google Home App as an incorrect category or does not display the current status of the device (for example: the brightness of the light, the temperature of the thermostat)?