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What should I do when my device fails to enter the network configuration state?Updated 2 months ago

Please check the following:  1) Read the product manual or the instructions on the network connection page and strictly follow the steps. 2) If your device still fails to enter the network connection state, check whether your device is powered on and turned on and whether the indicator is steady on. 3) If the issue persists,reset the device and clear your app of data, they try to reconnect. 4) If you are still having trouble, contact us by submitting a feedback ticket in the FAQ section of the app, or send an email with details to support @atmosfragrance.com. 

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