What should I do if the Bluetooth pairing fails?Updated 2 months ago
Check that the Bluetooth feature in your mobile phone is enabled. Confirm that the device has been reset and is in network pairing mode (hold the top/light button for 3 seconds, then release. The device light should be flashing while in pairing mode). Ensure that the distance between the phone and the Bluetooth device is within 9 feet (it is actually recommended to be as close as possible). Make sure that all necessary permissions (such as location information, Bluetooth permissions, etc.) have been granted during the network pairing process.