General Questions

Can I cancel my order or modify my order?

Absolutely! You can cancel or modify your order as long as it hasn't been boxed and shipped yet. Just reach out to us as soon as possible, and we’ll be happy to assist you.

Where is my order?

We totally understand the excitement of welcoming Atmos Fragrance into your home! All our orders are shipped via reliable carriers, and you can easily track your shipment. Just click the tracking link in your order confirmation email to follow...

What is the Atmos Fragrance return/exchange policy?

At Atmos, we want you to be completely happy with your purchase, which is why we offer a generous 60-day risk-free trial on all our products. If for any reason you’re not loving your fragrance, you can return it hassle-free. Your satisfaction is...

What size of a room will each Atmos Fragrance device cover?

Our diffuser is designed to spread delightful scents throughout an average-sized living room, bedroom, or entryway. Depending on the fragrance, it can effectively cover medium to large rooms—up to 1,000 square feet—within just fifteen minutes on...

How long will each Atmos Fragrance vial last?

Each Atmos diffuser, filled with three 15ml fragrance vials, typically lasts about one month to six weeks, depending on how often you use it and the intensity you choose. Don’t worry—your app will give you a heads-up when a specific vial is...

How do I get free shipping on Atmos Fragrance products?

We love making your shopping experience even better! You can enjoy free shipping on all orders over $75. And if you’re a subscriber, you’ll get free shipping on orders over $50!

Who formulates Atmos fragrances?

Every Atmos fragrance is crafted by a talented perfumer with decades of experience in the industry. Our ""noses"" have created stunning scents for some of the world’s most prestigious brands, and we’re thrilled to bring their expertise to our...

Can I try Atmos Fragrance risk-free?

Absolutely! We’re so confident you’ll love Atmos Fragrance that we offer a risk-free trial. If you’re not satisfied with any fragrance for any reason, simply return it, and we’ll send you a different fragrance as a replacement at no cost. If you’d...